Skip navigation
Search
Company
News
Products
Support
Contact
International
France
Germany
Spain
Italy
Netherlands
Japan
Store
Nuance UK Store
View Shopping Cart
Dragon NaturallySpeaking 10
OmniPage 16
PDF Solutions
PaperPort 11
Mobile Phone Applications
Upgrades
Volume Licenses
Third Party Solutions
Customer Service
Need Help?
We aim to deliver the best buying experience on the Internet. Click on a Question/Topic below to get help.
Quick Order Lookup
Order Number:
Password:
I. General order information
What is the status of my order?
I can’t find my order number.
I forgot my password.
How do I start a new order?
Please help me place my order!
II. Downloading my product
How do I download?
What if the download stops before it's complete?
I've finished downloading, now where can I find my product?
How do I re-download software that I have purchased?
What is Extended Download Service (download insurance)?
What is a Backup CD?
Where do I get my serial key or unlock codes?
My serial key or unlock code isn’t working!
I want a physical shipment, but I purchased a download.
III. Payment and billing
What payment methods do you accept?
Can I order without a credit card?
Is it safe to use my credit card on this site?
Should I put spaces or dashes in the credit card number?
When will my credit card be charged?
How will the charge appear on my credit card?
Why aren't you accepting my credit card?
What address should I enter in the billing information screen?
I need a copy of my invoice.
IV. Shipping
Has my order been shipped yet?
What's the difference between the shipping methods?
I've waited and waited and I still didn't get my order!
Do you ship to my country?
How do I get my tracking number?
Can I change my shipment method?
How do I enter my shipping address?
Can I change my shipping address?
V. Refunds and cancellations
What is Nuance's Refund Policy?
How do I cancel my order?
How do I request a refund?
When will the credit appear on my credit card?
VI. Privacy and security
What is Nuance's Privacy Policy?
What is the Nuance Secure & Virus Free Guarantee?
Why do I need to accept cookies?
Are cookies a security risk?
How do I set up my browser to accept cookies?
VII. About my Nuance product
I need technical support for my Nuance UK Product.
I can't register my Nuance product.
I can’t activate my Nuance product.
I want to order a Nuance Product.
VIII. Contact customer services
Send us a mail
Call us
Search
|
Site Map
|
Contact
Legal Notices
|
Privacy Policy
© 2008 Nuance Communications, Inc. All rights reserved.
