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Has my order shipped?
| Shipping Method |
Estimated Delivery Time* |
| USPS Priority Mail (United States) |
7-10 Business Days |
| USPS Priority Mail (Outside of the United States)** |
Delivery time varies depending on the local courier. USPS ships to the country and then the package is delivered per local delivery standards. Please allow up to 21 business days for deliver. |
| Airborne Express |
3-5 Business Days |
| Airborne Ground |
7 Business Days |
*These times are estimated delivery times based on the date the product ships. In Stock orders ship out same day if placed by 3PM CST.
**International Shipments: Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you may be charged.
To see the shipment status of your order,
Please Enter the Following Information:
OR
Forgot your password? Click Here
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Still more questions? Back to Main Help Page
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When can I expect my order to arrive?
| Shipping Method |
Estimated Delivery Time* |
| USPS Priority Mail (United States) |
7-10 Business Days |
| USPS Priority Mail (Outside of the United States)** |
Delivery time varies depending on the local courier. USPS ships to the country and then the package is delivered per local delivery standards. Please allow up to 21 business days for deliver. |
| Airborne Express |
3-5 Business Days |
| Airborne Ground |
7 Business Days |
*These times are estimated delivery times based on the date the product ships. In Stock orders ship out same day if placed by 3PM CST.
**International Shipments: Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you may be charged.
To see the shipment status of your order,
Please Enter the Following Information:
OR
Forgot your password? Click Here
|
Still more questions? Back to Main Help Page
|
|
How do I get my tracking number?
We’re sorry, tracking information is not available for your purchase. Please use the information below to determine the approximate timeframe that your shipment will arrive.
| Shipping Method |
Estimated Delivery Time* |
| USPS Priority Mail (United States) |
7-10 Business Days |
| USPS Priority Mail (Outside of the United States)** |
Delivery time varies depending on the local courier. USPS ships to the country and then the package is delivered per local delivery standards. Please allow up to 21 business days for deliver. |
| Airborne Express |
3-5 Business Days |
| Airborne Ground |
7 Business Days |
*These times are estimated delivery times based on the date the product ships. In Stock orders ship out same day if placed by 3PM CST.
**International Shipments: Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you may be charged.
To see the shipment status of your order,
Please Enter the Following Information:
OR
Forgot your password? Click Here
|
Still more questions? Back to Main Help Page
|
|
Do you ship to my country?
The Nuance US Store ships to all countries except Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, Ireland, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, United Kingdom and those with trade sanctions in place with the United States. If you live in one of these countries and would like to purchase a Nuance product from one of our worldwide stores please click here and use the country selector on the Store Home page to select your country.
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Still more questions? Back to Main Help Page
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When will my backorder ship?
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within a week. You will receive e-mail notification as soon as the product ships. As a reminder, your credit card will not be charged until your order has been shipped.
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Still more questions? Back to Main Help Page
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Can I change my shipping address?
Unfortunately, you can not change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.
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Still more questions? Back to Main Help Page
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